Recently, Patrick discussed the matter of advice. It's not complicated - people pay us for our advice. Pretty straightforward. But what sometimes happens is that either no advice is given at all (this usually starts and ends with "you can't" or by quoting law but without taking it to the next level - providing a practical opinion) or advice is given that is so qualified that it can barely be called advice at all. There's nothing easier (or safer) than siting on the fence, but that's not what we get paid for.
Patrick puts it far more eloquently than I could:
A client has an inherent, unqualified right to know what his or her lawyer thinks, what the lawyer would decide if he or she was the "decider." Sure, it can be a close call with no sure right or wrong answer. I'm sure client's react by saying "easy decisions never make it this far north in the organization and we live with incomplete information and uncertainty every minute of every day. Welcome to my world, now get over yourself and TELL ME WHAT YOU THINK."
It is amazing that lawyers don't have their hands cut off just so they can't say "on the one hand ..."
This is a great reminder well worth taking to heart.